Refund and Returns Policy
Return/Refund Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Note: Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. Used items must not have any additional signs of use or damage.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
How to Return/Refund
Right to cancel this purchase agreement
You have the right to cancel this purchase agreement within 30 days without being required to provide a reason.
The aforementioned 30-day period will begin on the date on which you or a third party appointed by you, other than the deliverer, accepted the last shipment of the goods you ordered.
To assert your right to cancel this purchase agreement, please send an unequivocal notification by mail,e-mail, etc., to us atHaramgcourt
Online Shop
Address：
碑林区伍道十字西街5号13层c户，西安市，陕西省，710048，中国
beilinquwudaoshizixjie5hao13cengchu , xianshi , shanxisheng , 710048，china
Phone：+86 13468657942
E-mail： [email protected]In this event, we will confirm receipt of your cancellation promptly, we also tells you the location of the nearest return warehouse based on your location. for example, by e-mail.
To comply with the notice period, please remember to send the notification before such period expires.
Consequences of cancellations
If you cancel this purchase agreement we will reimburse you for all payments received from you including delivery costs promptly and at the least within 30 days after the date on which we received your cancellation. To reimburse you for the aforementioned payments we will use the same method you used for the original transaction unless expressly agreed otherwise with you. In no case will we levy any fees for such reimbursement. We reserve the right to refuse to make such reimbursement until we receive the returned goods or until you furnish proof that you have returned the goods, whichever date is earlier.
You will be required to return the goods to the warehouse address we tell you in the email （We will email you the nearest warehouse to your geographical location within 2 working days of your return/refund request.）, promptly and no later than 30 days after the date on which you notified us of your cancellation. The period for the return of the goods will be complied with if you send the goods before the 30-day period expires.
We will assume the costs of returning the goods to us. You undertake to assume all costs for any loss in value of the goods if such loss in value resulted from handling the goods in a way that was not necessary to assess the nature, features and functionality of the goods.
Order products from haramgcourt.com. Consumers who completed their purchases with Paypal payment . Please contact us via email( [email protected] ). within 2 working days we will process your refund/return request. We will confirm your request and, depending on your location, tell you our nearest warehousing location to your location, which you will post the product to us.
Refunds will be automatically credited back to your payment account..
the cost of shipping the item and return shipping is covered by us.
How long does it take to get a refund
7 days (business days)
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.(Usually for bank processing reasons)
If the funds are still not available 7 business days after the refund request is approved, you can contact us and we will assist you in verifying the reason. ( [email protected] )
Where is my parcel?
Germany, delivery usually takes 1-3 business days. Shipping method used is: DHL
In exceptional cases, delivery may be delayed by a few days. You can track the delivery using the DHL shipment number found in your shipment email. If you cannot track your order status, please contact us. We will be happy to assist you.
Simply track your order using the DHL tracking number we provide you through email. If you haven’t received a tracking number after 7 business days, please e-mail [email protected] and we will assist you from there.
How much are the delivery charges?
Free shipping.
The selling price of the item includes shipping costs and VAT.
Countries supported:
Germany (Fast delivery. Basic 1-3 business days delivery because of local warehousing)